PRIVACY POLICY
To prepare and E-file your excise tax requires that we collect a large amount of personal and confidential information from you. Your privacy is extremely importance to us. This Agreement describes the terms and conditions applicable to your use of our services. The privacy statement provided below discloses the privacy practices of www.2290irstax.com as owned and operated by W3TechSoft LLC.
If you have any questions regarding this Agreement, you may contact us by E-mail or send inquiries to: W3TechSoft LLC, 3700 Sicily Street,Irving, Texas 75038. We may amend this Agreement at any time. You further agree that by accessing the Web site or utilizing the services you agree to be bound by the Terms and Conditions as are in effect at such time. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
SERVICES
We are committed to making your total experience a positive one. Upon entering your information, we will transmit your tax return information to the Internal Revenue Service (IRS); a process known as "e-file". We do not, however, guarantee that the IRS will accept your return. Although we take certain steps to insure the accuracy of your return, it may be rejected for a variety of reasons, some of which are beyond our control. With this service you are filing "self-prepared" taxes. We do not offer tax advice and make no guarantees or representations regarding the quality or accuracy of the data you enter.
INFORMATION YOU PROVIDE TO US
Upon using our services, you will be prompted to disclose certain information about you and your business, and you will be able to store information on our Web site. In order to set up an account, we ask you to create a user name and password. You are responsible for any use of our services by persons to whom you intentionally or negligently allow access to your password, if any.
After registering an account, to prepare your tax return you will be prompted to enter information to complete United States Internal Revenue Service (IRS) tax forms. This includes information such as your Employer Identification Number, contact information (name, email, address), vehicle details, tax deduction(s) and information about your business, if any. With your consent we will file your return with the IRS and charge you a fee for this filing service. In this case some of your information will be sent to IRS who will need this information to process your tax return. Billing information, such as a credit card number, will also be requested so we may process your order. You may also have an option to pay by means other than a credit card.
Refer-A-Business: If you choose to use our referral service to tell a friend about our site, we will ask you for your friend`s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We do not store this information and use it for the sole purpose of sending this one-time email.
PURPOSE OF INFORMATION COLLECTED
We collect information from this Web site for the purpose of running our business to e-file your federal excise tax. We collect and use information necessary for us to complete and file your tax returns, bill for services, and to maintain the security of our site.
INFORMATION SHARING
We share your information as required by the Internal Revenue Service in order to e-file your tax return. We send credit card information to our credit card processor for the purpose of processing your transaction. We also use a Third Party to provide some customer service features. We do not share, sell, rent or trade personally identifiable information with third parties for their promotional purposes. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site or our Company.
SECURITY OF PRIVATE INFORMATION
Our site uses SSL encryption using a Thawte security certificate to protect sensitive information online. We take several precautions to protect user-information off-line. All of our users' information has restricted access. Only persons authorized by us and who require the information to perform a necessary task are granted access to personally identifiable information. Data are transmitted to the IRS using a secure connection from our computers to IRS computers. For data transmission, we meet or exceed the security protocols established by the IRS.
Any personal and private information that is sent to you by email is designed so as not to compromise your privacy in any way. We do not store your credit card information in our database. We transmit it securely to our credit card processor but we do not store your credit card number. By the act of not having your credit card on file, your credit card information is kept secure.
E-MAIL POLICIES
After you register with us, we may periodically contact you using your email address or phone number. Such communications would only be performed if we need to speak to you about your tax return and our e-file services used to submit that return. We will not sell, share, or rent this information to any other individuals or organizations.
Since tax filing is important, it is vital that we be able to contact you about your tax return. Up until the time your tax return is accepted by the IRS you have the option to delete your account information ("opt out"). To opt-out, please use the "Business Information" link after you login to your account. Once your tax return has been accepted by the IRS you may no longer delete your account information.
LOG FILES
We use IP addresses to analyze trends, administer the site, and gather general demographic information. As an IRS requirement, your IP address and email address are linked and shared with the IRS as personal information. Other log information is kept for security reasons. That data is used to prevent or discover a hacker and will not be used for other purpose.
COOKIES
We use session ID cookies. These are bits of text that are temporarily set on your computer. These are used to make it easier for you to navigate our Web site. For example, thanks to cookies you do not have to log-in repeatedly (from Web page to Web page). A session ID cookie expires when you close your browser. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. Third Parties providing services for our Web site also set cookies.
ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION
If your personally identifiable information changes, or if you no longer desire our service, you may update your personal and tax information up until the time your tax return is accepted by the IRS. To update or change your account information, use the "Business Information" a function provided after you login to your account. Once your tax return has been accepted by the IRS, no further changes can be made directly to your e-filed tax return. We lock archival data to prevent it from being edited.
LINKS TO OTHER SITES
This Privacy Statement applies only to information collected by this Web site. This Web site contains links to other Internet sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of other Internet sites. When you leave our site please read the privacy statements of any Web site that may collect your personal information.
REFUND POLICY
we do not store any credit card information from our users. All the information are collected in a secured Site Layer and sent directly to the credit processing agency.
We are not responsible for double charges incase if any error incident happen , user or customers can directly email us support@2290irstax.com referring the Transaction ID so that we can request for Refund of Double charges if any. without Transaction ID , it is not possible for us to identify your credit card transaction and Refund the same. For Refunds it will take minimum 3 working days for us to process , refund and notify our customer with the necessary Refund Information.
Users are not allowed to delete any information after providing their Business information. if its happened the whole responsibility is lies with the customer.
We always here to help Genuine Customer at any time with our quality services.